Return & Refund Policy

Perishable Goods

Because our products (milk, yogurt, lassi, eggs, ghee) are perishable, we do not accept returns once a product has been delivered and accepted, except in cases of quality issues reported at the time of delivery.

Quality Issues

• If a product is spoiled, curdled, leaking, or damaged upon delivery, please inform your rider immediately or contact us within a few hours of delivery.
• Valid quality complaints will be resolved with a free replacement on the next delivery or a credit adjustment on your account.

Refunds

Refunds are issued only for confirmed billing errors, duplicate charges, or verified quality complaints. Approved refunds are processed as an account credit or adjusted in the next billing cycle. Cash refunds are handled on a case-by-case basis.